Our Professional Services Team leverages our deep understanding of how buildings are managed, and the complexity involved in implementing a true end-to-end solution, to take the intimidation out of our customers’ digital transition. By offering personalized professional services along the entire journey, from initial ideation all the way through benefit realization, we ensure you have all of the support you need for a successful implementation and beyond.

ASSESSMENT SERVICES

  • Process & Data Assessment – assessment of processes, KPIs, reporting, existing system landscape, data flows
  • Consultative Guidance – awareness and ideation workshops and other customized activities

ACCELERATION SERVICES

  • Guided Start & Onboarding Services – system and dashboard setup, digital building twin setup, training, and other onboarding activities
  • “Make Physical Digital” Services – e.g. document digitization and mapping, and building visualization
  • Integration Services – subsystem data integration and API implementation
  • Project & Change Management – planning, monitoring, risk management, quality assurance, and more

ENHANCEMENT SERVICES

  • Customer Support Services – tiered service plans for user support
  • Customization Services – implementation of additional customer-specific KPIs, dashboards, and extended corporate branding
  • “Unlocking Data Potential” Services – product-related consulting on analytics, benchmarking, data quality, and more